Privacy policy

Welcome to DROPTEE. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, contact us, or use our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you interact with our store, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed through secure payment providers)
  • Account login details (if applicable)
  • Customer support messages and communications

B. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Website usage data
  • Pages viewed and time spent on the website
  • Referral source and browsing activity

C. Order and Transaction Information

We may collect:

  • Order history
  • Purchase preferences
  • Delivery details
  • Refund and return records

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Managing payments and deliveries
  • Providing customer support
  • Communicating order updates
  • Improving our website and services
  • Personalizing customer experience
  • Sending promotional messages (where permitted or with consent)
  • Preventing fraud and unauthorized activity
  • Complying with legal and regulatory obligations

We will only use your information where permitted under applicable law.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience.

Cookies may be used to:

  • Keep you logged in
  • Remember shopping cart contents
  • Analyze website traffic and performance
  • Personalize content and offers
  • Improve website functionality

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may work with trusted third-party providers to operate our business and deliver services.

These may include:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting providers
  • Analytics providers
  • Marketing and communication platforms

These service providers may process information only as necessary to provide services on our behalf and under applicable legal obligations.

Please review their individual privacy policies where applicable.

5. Data Sharing and Disclosure

We do not sell customer personal information.

We may disclose information:

  • To service providers supporting our operations
  • To comply with legal requirements or government requests
  • To protect our legal rights and business interests
  • During business restructuring, merger, acquisition, or asset transfer

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

  • Secure website connections (SSL/TLS)
  • Restricted internal access
  • Secure payment processing
  • Monitoring for suspicious activity

However, no internet transmission or storage system can be guaranteed completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide services
  • Resolve disputes
  • Maintain records
  • Meet legal and tax obligations

After retention periods expire, information may be securely deleted or anonymized.

8. Customer Rights

Subject to applicable Indian laws, customers may have rights to:

  • Access personal information we hold
  • Request correction of inaccurate information
  • Request deletion where legally permitted
  • Withdraw consent (where processing depends on consent)
  • Object to certain uses of data
  • Request information about how data is processed

To exercise your rights, contact us using the details below.

9. Children’s Privacy

Our services are not intended for individuals below the age required under applicable law to independently use such services. We do not knowingly collect personal information from children without appropriate authorization where required.

10. International Data Transfers

If your information is processed or stored outside India through service providers, we will take reasonable steps to ensure appropriate safeguards are applied.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with the revised effective date. Continued use of our services after updates indicates acceptance of the revised policy.

12. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy, please contact:

DROPTEE
Email: ADITYASAINIX2008@GMAIL.COM
Address: JAIPUR 
Phone: 8005858708
Website: DROPTEE.STORE

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at adityasainix2008@gmail.com or contact us at 8005858708, And Whatsapp No. 6376598820